5 steps that innovative CEOs within insurance are doing differently to stay ahead of the crowd...
1. They champion innovation at the executive level
2. They learn from non-traditional players
3. They listen to feedback from the frontline
4.They encourage 4 behaviours
5. They become internal communications superstars
As with any transformative change, the direction and vision for innovation must come from the top. And, as the adage goes, actions speak louder than words. Insurance CEOs must therefore start by taking steps to own the innovation agenda. They must encourage and inspire those around them. And they must hold themselves personally responsible for solving their clients’ pain points. They must be visible champions of disruption.